If your design comes with a digital proof, it will be delivered within 48 hours of payment confirmation. You will need to approve your proof – we won’t send it to production until you do. If you request changes to your proof, each proofing round will take an additional 48 hours and require your change requests or approval for print.
Once you’ve approved your proof or placed an order for a non-proofed item, we’ll send your order to production.
You may choose your shipping option during checkout. We normally use LBC, Ninja Van or Dos Express courier to send our packages. Delivery times are out of control but as a general average, it takes around 2 to 4 business days to deliver. You may also choose to pick up your package or use Grab Express for faster delivery. Grab delivery fee will be paid by you upon delivery.
Water resistant is a term that we use to describe a number of our label products that are NOT fully waterproof but DO offer some resistance if they get slightly wet or dirty.
Our sticker labels are able to provide some protection against water and can be wiped dry and clean if necessary – these are the products that we refer to as “water resistant”.