Below are some of the most common questions we receive from our customers. If you have other questions not found below, please just send it to
No, we only have an online shop for now but we will soon be opening a physical shop. 
While we strive to process all orders as quickly as possible, please be aware that our standard turnaround time in 2023 for personalized orders is 10 to 15 business days  (not including weekends) on non peak season, and from 10 to 20 business days during peak season (SEPT-DEC).

If your design comes with a digital proof, it will be delivered within 2 business days of payment confirmation. You will need to approve your proof – we won’t send it to production until you do. If you request changes to your proof, each proofing round will take an additional 2 business days and require your change requests or approval for print.

Once you’ve approved your proof or placed an order for a non-proofed item, we’ll send your order to production.

You may choose your shipping option during checkout. We normally use either GoGo Express, LBC, Ninja Van or Dos Express courier to send our packages (some couriers don't deliver to certain areas). Delivery times are out of control but as a general average, it takes around 2 to 4 business days to deliver. You may also choose to pick up your package or use Grab Express for faster delivery. Grab delivery fee will be paid by you upon delivery. 
We accept online payments via Credit Card using the Paypal payment gateway. This is the most secure payment gateway in the world. We also accept bank deposits via BPI and BDO, including Gcash as well. 
As much as we would love to, no, we cannot send a proof before payment has been made. 
Yes, you definitely can. Just send us a viber message at 0917-711-3262 with your desired changes. Make sure to include your order number.  
If your item is time-sensitive, we suggest adding a RUSH fee of P250 (for orders under P1,500. This moves your order to the top of the production schedule and will be ready within 24 hours. We cannot offer RUSH service for orders with over 5 items. For rush orders, we suggest using Grab Express or pickup.  For rush orders, please coordinate with us at 09177113262. 
Of course we can! Please send us the details through viber at 09177113262.
We can definitely do that! If you want a Notecard design, simply order any gift tag design and desired quantity, and in the NOTES section of the checkout page, indicate that you will be using X design from the Notecard section. Please indicate the exact title of the desired design. Don't worry - we won't print until you approve your layout.
No, we use only the finest quality cardstock for your stationery. Other sellers can charge lower than we do because they use thin cardstock and print inkjet home printers for their cards. We use the opposite - minimum 300 GSM thick cardstock paper printed using industrial digital printers. This means you will be getting only the finest quality from us.

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